1 Choose the odd one out in each group. 2 Choose the correct answer. 3 Choose the correct answer. 4 Read the text and choose the correct answer. 5 You bought a new school bag but when you came home, you found a hole inside the bag. The shop assistant said it was water-proof, but the school items inside the bag got wet after the rain. Write a letter of complaint (120–150 words) to the shop manager and ask for a refund.
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